I will say from experience that Hbirds customer service is pretty dang good. I have not had to deal with lowrance. I was fishing last weekend and picking up my crappie magnet and 6lb line on the fishfinder so even black and white lower end Hbirds are pretty detailed. I caught my fish crappie magner fish last week. Still don't think I am fishing it right. Congrats on the new unit, glad you got the 20% off, I wish i could get the elite 7 with the discount but I figure that since I am sitting at the hospsital with a new born I should probally save the money.
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